| The
Caremunication Series
The Caremunication program provides a
comprehensive, turnkey approach to making-then sustaining-definitive
communication improvementin your hospital.
- An Executive Briefing for top
administrative and medical leadership addresses organizational and cultural issues surrounding clear, open communication.
- The Management Conference is
a one-day, intensive introduction to the Caremunication curriculum
that prepares supervisory staff for effective mentoring, coaching and communication competency evaluation.
- Using a train-the-trainer model, the detailed, easy-to-follow Facilitator’s Guide and
Presentation Materials ensure inhouse educators who lead the program for frontline staff have
the resources they need to be successful.
- The
Eight-Module Curriculum
combines theory with practice in a highly interactive format. The series, which is designed to be
delivered in two half-day sessions, includes:
- An Online Communication Skills
Self Assessment to help staff
individualize improvement goals
- Program Workbooks for use in
class and as a permanent
reference of key techniques and
concepts
- Resource Materials featuring the
C.A.R.E. model
- Ongoing Support helps assure
new communication concepts and
practices live and thrive in your
organization:
- A monthly Manager E-Newsletter
that includes mini case studies
for use with staff in departmental
meetings
- Communication Tips-of-the-Week
to distribute through in-house
publications or an intranet
- Monthly Webcasts for managers
from participating hospitals to
learn new information and share
ideas
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